Even though the girls were extremely busy at the time I was made to feel like I was the only one in the shop. The time and effort given to me and to each of my artworks was amazing. I found the explanation incredible as to how each piece was to be framed. Everything was explained in such detail. They were very patient , especially considering I had so many different artworks to go through. On collection I could not get over the finish product and how an inexpensive print could look so good, in fact the prints I bought from Paris looked like the original paintings once they were framed! The tapa cloth they also did for me looks fabulous. I am so pleased as we now have so many memories of our trips overseas were now up on display in our home for ourselves and our guests to enjoy forever. Thank you so much for everything.

Ngaire Wallace / Central Coast

I was so impressed with the time taken to explain the process and why In The Picture uses conservation products. They even suggested making copies of our photos and then organising to do them on our behalf, so other family members could have their own. This was something I hadn’t even thought of and really appreciated. I was particularly impressed with the museum glass that was used as my photos look like there is absolutely no glass on them and better yet they are also UV protected! Amazing!!! I felt comfortable with my consultant- Margaret. She was friendly yet professional. She gave me time to make a decision and at no point did I feel rushed. I thought the design ideas were wonderful and the workmanship exceptional. Margaret even delivered it to me on her way home from work as I explained it was difficult for me to collect the finished piece which was most appreciated. I was so impressed that I am already looking for more pieces at home to have done.Thank you so much. Such a beautiful shop with amazing artworks on display. I’m so glad I found you.

Patricia Austin-Boland / Asquith

As a first time customer I found the service outstanding. I found the staff so knowledgeable on all of their products and design. They explained to me why certain elements and products were used and what they recommended for my works. Even though I had no idea of what I wanted, they spent a great deal of time with me, going over colour choices and selecting the perfect framing combinations. I am so pleased that I took the consultants advice as they do this all the time and they know what works. I really love the finished piece, It fits so perfectly in our home. I was also kept up to date with progress along the way which I didn’t expect and will certainly be back with more artworks soon.

Jorgen Porse / Turramurra

I bought some inexpensive canvases from overseas and did not want to spend too much money on the framing. In The Picture were receptive to my budget and worked with this in mind to create a great design and price compromise. I appreciated their efforts and was delighted when I came in and collected the finished product. They looked better than I had hoped for as the colour of the frames were just perfect. My Mother has lots to frame and I will definitely recommend her to come in and visit In The Picture to have them frame all of her pieces.

Samantha Berechee

I have always come to this shop for my framing and really like that I am always greeted by name and that all staff are so friendly towards me. They are also really patient, which I’ve appreciated as I can be really indecisive. They guide me along the process and always listen to me while at the same time offer great advice and recommendations This has been very helpful to me, as they are designing Framing pieces all the time and know exactly what looks right to compliment the artwork, so I am more than happy to take their recommendations. I’ve loved everything I’ve had framed. Thank you Margaret and staff for always finding a solution for my difficult jobs.

Rosemary Tucker / Wahroonga

In The Picture had wonderful ideas for making my artworks look amazing. The staff were patient and thorough, giving me clear recommendations and explanations for each process along the way. The colours and frames chosen were perfect for these artworks and I was kept up to date with the progress from start to finish which I never expected but really appreciated. Margaret and Phoebe made the collection really easy for me too, as there were clear instructions explaining how to take care of my finished piece as well as how to hang it once I got it home which I found very helpful. They even called me a week earlier than scheduled to say it was finished. I was so impressed and look forward to coming back soon to have more of my artworks framed.

George Lim / Wahroonga

I have recently had framing of wedding photos performed and found the level of service and soundness of the advice and quality of the products used to of a superior level. A great job and well done. Careful listening and question and answer by you have allow me to come away with the feeling that I have been dealt with in a highly professional way that has given me more than satisfaction. I am a great fan of your method and very satisfied. I believe I have been listened to and consulted and advised of a number of ways to get my vision achieved. When I have asked for advice it has been offered freely and the end result has exceeded my expectations. The materials used and quality of finish are of a very high standard. I have also been impressed with Gallery Hanging System and I will be following this up as I am convinced this is the best way of presenting my brand new framed wedding photos. All in all a tremendous job and thank you to all for the warm welcome and great customer service experience.

Brent Jones / Hornsby Heights